FINDR (developer: Feria Information Systems (FIS)) lets you request permanent deletion of your account and associated data at any time. You can do this yourself from inside the app, or by emailing us.
Delete from inside the app (fastest)
- Open the FINDR app and sign in.
- Go to Profile → Settings.
- Under Account, tap Delete account.
- Type DELETE to confirm, then tap Delete forever.
Your account is removed immediately and you are signed out.
Or request deletion by email
Email support@findrgh.com
from the address on your account, or include the phone number on your account, with the subject
"Account Deletion Request". We verify your identity and complete the deletion within
30 days.
What is deleted
- Your profile: name, email, phone, saved address and location.
- Saved favourites, destinations and preferences.
- Notification and push-device registrations.
- Search history and personalisation data.
- Your driver profile and documents, if you were a driver.
- Your reviews and any business claims you submitted.
- Your sign-in credentials (the account can no longer be logged into).
What is retained, and for how long
For legal, accounting and fraud-prevention reasons, businesses you transacted with keep their own records of past transactions. After deletion these are anonymised: no longer linked to your name, contact details or identity.
| Data | Retention |
|---|---|
| Order, delivery, ride, hotel and dine-in records (anonymised) | Kept by the merchant for their accounting/tax obligations |
| Aggregate, non-identifying analytics | Indefinite (cannot identify you) |
See also our Privacy Policy.