FINDR
Business Owner Guide

Put your business in front of Ghana.

List or claim your business, build a storefront, sell online, take orders, run your counter and dine-in with the FINDR POS, manage your rentals, teach your class, collect school fees, keep staff hours and your till honest, and see exactly how you're doing, all from your phone or your computer at business.findrgh.com.

1List or claim your business

Open Profile → List your business on FINDR to reach the Owner Portal. You can add a brand-new business, or claim one that's already in our directory.

Create a new business

  1. Tap Create Business.
  2. Add your name, category, phone (and WhatsApp), then set your location by searching a place or dropping a map pin.
  3. Upload a logo and cover pictures, write a short description, and tap Create Business.

Claim an existing listing

Found your business already on FINDR? Open it and tap Claim this business, then choose:

Just claimed or created? We can set it up for you, free

Right after you claim or create your business, the app shows a short Set up your shop checklist: add your items, set your opening hours, and add a cover picture, each one tap away, with how-to videos if you want them. Prefer not to type anything in? WhatsApp a picture of your menu, price list or room list to FINDR Support, 059 484 1885, and our team stocks your shop for you, free, usually within 24 hours. Your shop stays yours: review and change anything, anytime. If your shop stays empty, we'll send a gentle reminder. See Get your shop live for exactly what to send.

Too busy? Let a FINDR agent run it for you

With the Agent managed service, a trained FINDR agent sets up your storefront and keeps it running: adding products, pictures, videos, opening hours and running promotions on your behalf. It costs from GH₵50 a month, paid securely inside the app by Mobile Money or card. Your agent never handles your money.

2Two ways to run your business

Run FINDR however suits you: on your phone or on your computer. Both work on the same data, live, and you can manage several businesses from one account.

On your phone: the Owner Portal

Inside the FINDR app: list or claim, edit your storefront, take orders, run dine-in, manage bookings, chat with customers, and see your “Grow your sales” tips on the go. Tabs along the top: Overview, Listings, Shop, Bookings, Analytics & Revenue. Switch businesses with the picker.

Make the app open on your business

From the Work tab or the You tab, switch your profile from Customer to Business. FINDR becomes a work-only view, just Work, Activity and You, and from then on every launch opens straight on your business dashboard instead of the customer home. Your staff can do the same on their own accounts, and the choice is saved per account, so a shared phone never shows one person's business view to the next sign-in. Switch back to Customer the same way to get the full app again.

On your computer: the FINDR Business web app

Open business.findrgh.com and sign in with the same FINDR account (phone OTP or email). It's the full back-office, best for desk work, and the sidebar adapts to your business type:

Same account, same data. Everything syncs instantly between the app and the web. Use whichever screen is in front of you.

3Set up your storefront

From Listings, open a business and tap Edit to manage:

Tap Save when you're done.

Good pictures sell. A clear logo and bright cover pictures make your storefront stand out in search and on Home.

4Storefront video promo

Make your storefront pop with a short autoplay video that plays first in your header.

  1. In Edit business, open Feature a video on your storefront.
  2. Upload your video, choose Mobile Money or card, and pay the fee shown.
  3. It runs for 30 days; renew any time from the same screen.

Your video only goes live once payment is confirmed.

5Sell online: products & menu

Open the Shop tab to manage what you sell. It is available to every business.

Add a product or menu item

  1. Tap + Add product.
  2. Fill in the name, price, a menu section or category, and add pictures. For shops you can also set stock.
  3. Short on time? Tap Write description to have FINDR draft one, or Find pictures to add a suggested image.
  4. Tap Save.

⚡ Add stock fast with FINDR AI (retail shops)

Let your camera do the typing: FINDR AI drafts, you confirm.

Day-to-day

🏷️ Run a discount or offer (owner only)

Give your customers a real, enforced discount. Only the business owner can create offers, and FINDR works the discount out on its servers, so the discount your storefront banner promises is exactly what checkout takes off. What customers see is what they're charged, with no more banners that advertise a deal the till never applies.

6Take & fulfil orders

7Dine-in & table ordering

Guest claiming a table to order in FINDR
Guests scan to order from their seat

Let guests order and pay from their seat. FINDR's Restaurant POS is free for every business, with nothing to activate, so just:

  1. Open Table QR codes, set how many tables you have, and print or share the QR sheet (one code per table).
  2. Turn on tips and Call waiter if you want them.
  3. Add waiters/staff by phone number; they get a Waiter dashboard showing open tabs, ready items and service calls.
  4. Guests scan, order to a running tab, and pay at the end by Mobile Money, card or cash.

8FINDR POS: counter & kitchen

The FINDR Kitchen Display showing a live ticket queue
The Kitchen Display: one live queue for every order

FINDR's Restaurant POS isn't just tables: it's a full point of sale for your counter, free for every business, so walk-in sales, dine-in and app orders all live in one system.

9Ingredients & food costs

Know what every plate actually costs you. Track the ingredients behind your menu and FINDR works out each dish's food cost, so your prices protect your margin.

10Appointments & stays

11List cars & property

FINDR Garage car listings
FINDR Garage: cars for sale or hire

Anyone can sell a car (Garage) or list a property (Real Estate).

  1. Tap Sell a car or List property and fill in the details, pictures and (optionally) a video.
  2. Choose Free or Featured; featured listings are published and boosted (the fee is shown before you pay).
  3. Use Write description for AI help, then submit (pay for featured by Mobile Money or card).

Manage incoming test-drive or viewing requests from the listing's requests screen: Confirm, Decline or mark Completed.

12Landlords: manage rental properties

Run your rental property from anywhere, even outside Ghana. Keep residents, staff and maintenance in one place, and bring in a skilled worker when something needs fixing.

Add your property

  1. Open Property from Home and tap Manage my properties at the top. Or, if you run a business on FINDR, tap Properties on the Owner Portal's Overview tab.
  2. Tap Add property and fill in the name (e.g. “East Legon duplex”), address, city and region, plus your GhanaPost GPS code and a map pin if you like. Add pictures and private notes, then save.
  3. Renting out units? Under Units, tap Add unit (e.g. “Apartment 2”) so each resident is linked to theirs.

Residents & staff

Maintenance

For your residents: they get a My residence view to report issues, follow progress and chat with you, your manager or caretaker; see the customer guide.

13Tutors & schools: post class lessons

Post lessons, videos and study materials to your class; only enrolled students can see them. Free to use, and you can charge for access if you like.

Turn Classroom on

  1. With your school or tutoring business listed on FINDR (see section 1), open the Owner Portal's Overview tab and tap Classroom.
  2. Flip Classroom on your page; students then see a Lessons button on your business page.

Enrol your students

Post a lesson

  1. Tap New lesson and give it a title, a section to group it under (e.g. “Week 1”) and any notes.
  2. Add a video: Upload video (≤100 MB), or paste a video link (e.g. YouTube) for long lectures.
  3. Tap Attach a PDF or picture for handouts and past questions (up to 10 MB each).
  4. Tap Post lesson. Your students get a phone notification and find it under My classes in the Learn hub (see the customer guide), grouped by section, and they can ask questions right on the lesson for you to answer.

14Schools: collect fees with FeePay

Let parents pay school fees from their phone by MoMo or card, straight to you, with the student's name on every payment. Free to enable.

  1. Claim or create your school's listing (see section 1); thousands of schools are already in the FINDR directory, so yours is likely there to claim.
  2. On the Owner Portal's Overview tab, tap School fees and flip Accept in-app fee payments. Parents now see a Pay school fees button on your school's page.
  3. Add your bursars by phone number (they need a FINDR account); they see every payment live and match it to the student.
  4. Tap Open payments dashboard for the live Fee payments list: every payment appears the moment a parent pays, with the amount, student, class, purpose and who paid.
  5. Withdraw the money like the rest of your FINDR sales: Earnings & payouts on the Overview tab settles your balance to your account.

Parents pay from your school's page with the student's name, class and purpose attached, and part-payments are fine; see the customer guide for their steps.

Using Classroom too? When a parent adds the student's FINDR phone at payment, the student is enrolled in your class automatically once the fees are paid; lessons unlock with no extra work.

15Analytics & revenue

16Staff time clock & timesheets

Stop paying for ghost hours. Staff clock in and out from their own FINDR app, your shop's location confirms they're really at work, and approved hours flow straight into payroll. Included with your business account.

17Theft & Shrinkage Guard

Dishonest staff and stock walking out the back door cost Ghanaian businesses real money. The guard watches your till and your shelves, and tells you the moment something looks wrong. Included with your business account.

You set the limits. Choose your own void, discount, refund and till-shortage thresholds; the guard alerts on anything beyond them.

18FINDR Coach: your AI business adviser

A free business adviser that knows your shop: it reads your real FINDR numbers, so the advice fits you instead of being generic tips.

  1. On the Work tab's Business dashboard, tap the orange FINDR Coach card, “Your free business adviser: ask anything”.
  2. Ask anything about running your business (pricing, getting customers, keeping records, registering, tax) or tap a starter topic like How should I price?, Get more customers, Ghana tax basics or Manage my stock.
  3. The coach answers from your shop's own numbers (this week's sales and trend, recent orders, your top seller, and catalogue gaps like missing pictures or sold-out items), and its replies can include shortcuts that jump you straight to the right screen.
On-demand, not in your way: the coach only speaks when you open it and ask; it never interrupts you with alerts.

19Messages & notifications

20Get officially registered

Trading without a business certificate? FINDR can handle your official registration with the Registrar General's Department (RGD) for you, so you get properly registered without spending days in queues.

This is a paid service; the fee is shown before you pay.

21Fees at a glance

WhatNotesCost
List or claim a businessCreate new or claim existingFree
Agent managed serviceA FINDR agent sets up and runs your storefront for you; end it any timeFrom GH₵50/month*
Classroom lessonsFree to use; set a price to join if you charge for accessFree
Collect school fees (FeePay)Parents pay by MoMo or cardFree to enable
Staff time clock & timesheetsLocation-checked clock-ins, payroll-ready hoursIncluded
Theft & Shrinkage GuardAlerts, manager PIN, stock counts, nightly watchIncluded
Sell online (storefront)Products, orders & deliveriesEvery business
Restaurant POS (counter & dine-in)Order pad, cash-drawer shifts & Z-reports, table QR, tabs, Kitchen Display, waitersFree
Business registration (RGD)We handle your official registration for youPaid service*
Storefront video promoAutoplay video, 30 daysPaid add-on*
Featured car / property listingPublished & boostedPaid add-on*

*Add-on and service prices are set in-app and may change with promotions; the exact amount is always shown before you pay.

22Help & support